Production problem?

Skip the ticket queue.
Talk to the engineer.

I handle production incidents, urgent bugs, failed deployments, payment/integration failures and hard technical blockers across the stacks I know well.

Emergency Rescue

€300/hour · 2-hour minimum · 06:00–00:00

Wake Simon

€500 first hour, then €400/hour · 00:00–06:00

Fastest path

Tell me what broke and how to reach you. That is all I need to start. Everything else we cover on the call.

Prefer email? simon@bettercallsimon.eu

Helpful if you have it

01What is broken and what users see.
02When it started.
03What changed immediately before it.
04Your stack, hosting and database.
05A safe error message or log excerpt with secrets removed.
06Whether rollback is possible.
07Who can authorize production changes.

Do not paste passwords, API keys, private keys or production secrets into the public form.

What happens next

I review the incident, confirm whether it fits my stack and current capacity, and reply with the fastest safe next step. For accepted incidents we move to a direct working channel and establish temporary access.

What I do not promise

I do not promise a universal fix time before seeing an unknown system. I do promise a defined process, direct communication and production changes made with rollback and risk in mind.

Skip the ticket queue.Talk to the engineer.

Skip the ticket queue.
Talk to the engineer.