PricingUrgency has a price.
Urgency has a price.
So does waking me up.
I publish starting rates because an emergency is the worst time for a long sales process. If the work can wait, scheduled engineering is cheaper. If it cannot, you are paying for immediate senior attention and disrupted availability.
| Plan | Price | Billing rule |
|---|---|---|
| Scheduled Senior Engineering | €150/hour | 2-hour minimum. |
| Priority Engineering | €225/hour | 2-hour minimum; same-day urgent work during 06:00–00:00. |
| Emergency Rescue | €300/hour | 2-hour minimum; active production incident during 06:00–00:00. |
| Wake Simon | €500 first hour; €400/hour after | 00:00–06:00 genuine emergency call-out. First hour billed in full. |
| Simon On Call | €750/month + usage | Pre-onboarding + response targets. |
| Simon On Call Pro | €1,500/month | 4 scheduled hours included + tighter response targets. |
| Launch Hypercare | €1,200 / 4-hour reserved window | Additional time €250/hour. |
Applicable taxes are added where legally required. A written scope/authorization is confirmed before billable work begins.
“€300/hour is expensive.”
If the system is not time-sensitive, use scheduled engineering at €150/hour. Emergency pricing exists because immediate senior attention has an opportunity and lifestyle cost.
“Why pay a retainer if work is billed separately?”
The retainer buys preparedness, system context, a direct escalation path and a response commitment. Work time is separate because availability and engineering are two different costs.